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Tally — Support

Need help with Tally — Weight Loss Tracker? Write to us and we will get back to you, usually within two working days.

Email:contact(at)docsprinting.ro
Developer: Docs Printing SRL, Cluj-Napoca, Romania

Frequently asked questions

Where is my data stored?

Every weigh-in stays on your device. Tally has no account and no login, and your weight history is never uploaded to us.

How do I sync with Apple Health?

Open Settings in the app and turn on “Sync with Apple Health”. Tally reads and writes body weight only. You can turn it off at any time in the iOS Health app under Sources.

How do I export my history?

Settings → “Prepare CSV export”. You get a CSV file with every weigh-in, which you can share or open in any spreadsheet app.

How do the AI recipes work?

Pick a diet, tell Tally what you feel like cooking, and it generates a matching recipe. Only the text of your request is sent to our server — no personal data and no identifiers.

How do I remove the ads?

Tally Premium (USD 1.99 per month, with a 3-day free trial) removes all ads. Open Settings → “Go Premium — remove ads”. If you have subscribed before, use “Restore Purchases” on the same screen.

How do I cancel Tally Premium?

Subscriptions are managed by Apple: on your iPhone open Settings → tap your name → Subscriptions → Tally → Cancel Subscription. Cancel at least 24 hours before the period ends to avoid the next charge.

I deleted the app — can I get my weigh-ins back?

Because the data lives only on your device, deleting the app deletes the history with it. Export a CSV first if you want to keep it. If Apple Health sync was on, your weights are still in the Health app.

Privacy

Read our privacy policy.