Support
Radio Streaming WorldWideWeb
Need a hand with Radio Streaming WorldWideWeb? Here is everything you need to know.
Contact us
For any question, bug report, station suggestion or feedback, email us at office(at)docsprinting.ro. We usually reply within 1–2 business days.
Frequently asked questions
A station isn't playing. What should I do?
Stations are streamed from servers run by the broadcasters themselves. Sometimes these servers go offline, change address or limit access by country. Try another station to check your connection. If a station stays broken, use "Report station" in the app or email us and we will fix or remove it.
Does the app work in the background?
Yes. You can lock the screen or switch apps and the station keeps playing. Use the Lock Screen or Control Center to pause and resume.
How do I save a station to favorites?
Tap the heart next to a station or on the Now Playing screen. Your favorites appear in the Favorites tab.
How does song identification work?
Tap the identify button while a station is playing. The app uses Apple's ShazamKit and needs microphone access for this. If you denied it, enable it in iOS Settings > Radio Streaming WorldWideWeb > Microphone.
Why do some stations have no song information?
The "now playing" title comes from the broadcaster's stream. Not every station sends it, and some send only the title without the artist.
Why am I seeing ads?
The app is free and ads help cover its costs. Ads never interrupt audio playback, and they are not shown on stations whose broadcasters have not allowed advertising.
How do I suggest a new station?
Send the station name, country and, if you have it, the stream address to office(at)docsprinting.ro. New stations are added through the online catalog, without needing an app update.
I am a broadcaster and want my station removed or changed
Email office(at)docsprinting.ro and we will remove or update the entry in the next catalog update. The basis for each station is listed in our public register.
Do my favorites sync between devices?
No. Favorites and recent stations are stored only on the device you use.
How do I delete my data?
All app data is stored on your device. Delete the app and everything is removed. We do not store personal data on our servers.